Administration

Provide your administrators and support staff with solid, practical knowledge of day-to-day Windows administration. Our training ensures you have more than one person capable of managing core services, so operations continue smoothly whenever a primary administrator is unavailable.

The program is aligned with modern enterprise environments, including Microsoft 365, Entra ID (Azure AD), Intune, and hybrid on-premises / cloud architectures.

• User & Group Administration – Managing identities, security groups, roles, and access rights using Active Directory and Entra ID, with a focus on least-privilege access and compliance.
• Printer & Resource Administration – Centralised print server management, driver deployment, print queues, and integration with cloud and multi-platform environments.
• Backup & Restore – Implementing and testing backup strategies using modern tools and services (e.g. VSS-aware backups, cloud backup, snapshotting), and executing reliable recovery procedures for files, systems, and critical services.
• Roaming & Cloud Profiles – Configuring roaming profiles, folder redirection, and modern cloud-based profile solutions such as OneDrive and Enterprise State Roaming to support mobile and remote users.
• Network & System Monitoring – Monitoring network activity and system health using built-in tools (Event Viewer, Performance Monitor) and modern observability platforms (Microsoft Defender for Endpoint, Azure Monitor, SIEM/SOC integrations) to detect issues early and maintain performance.